Privacy Policy

Last updated: May 20, 2025

1. Introduction

At heyGF.AI ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and AI companion services (collectively, the "Service").

By accessing or using our Service, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Information

Personal information includes data that can be used to identify you, such as:

  • Account information (name, email address, password)
  • Profile information (username, profile picture)
  • Payment information (processed through secure third-party payment processors)
  • Contact information if you choose to provide it

2.2 Conversation Data

When you interact with our AI companions, we collect:

  • Messages you send to AI companions
  • AI-generated responses
  • Images and media exchanged during conversations
  • Preferences and settings related to your interactions

2.3 Usage Information

We collect information about how you interact with our Service:

  • Log data (IP address, browser type, pages visited, time and date of visits)
  • Device information (hardware model, operating system, unique device identifiers)
  • Usage patterns and preferences
  • Feature utilization statistics

2.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our Service
  • To personalize your experience and deliver content tailored to your preferences
  • To process payments and manage subscriptions
  • To create and generate custom AI-generated images and media
  • To communicate with you about service updates, offers, and promotions
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues, fraud, abuse or illegal activities
  • To enforce our Terms of Service and other policies

4. Data Storage and Security

We take data security seriously and implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, use, and modification.

Your data is stored on secure servers and in cloud storage provided by established service providers who maintain high security standards. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
  • With Your Consent: We may share your information with third parties when we have your consent to do so.

We do not sell your personal information. However, we may use and share aggregated, de-identified data for any lawful purpose, including to improve our AI models, analyze trends, and enhance our services.

6. AI Training and Model Improvement

To provide and improve our Service, we use conversation data to train and refine our AI models. This process helps our AI companions deliver more relevant, engaging, and personalized experiences.

We take steps to protect your privacy when using data for AI training:

  • Personal identifiers are removed or anonymized when possible
  • Data is encrypted during storage and processing
  • Access to training data is restricted to authorized personnel
  • We implement data minimization principles to limit the information used for training

You can control whether your conversations are used for AI training through your account settings. Opting out may limit some personalization features but will not affect your ability to use the core Service.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request copies of your personal information that we hold.
  • Correction: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Deletion: You can request that we delete your personal information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your personal information.
  • Data Portability: You can request that we transfer your data to another organization or directly to you.
  • Objection: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We may request specific information to confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights).

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). Please refer to our California Privacy Notice for more information.

8. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after we post changes to the Privacy Policy means that you accept and agree to the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: